Terms and Conditions for NeedVault

Terms of Service
Effective Date: July 26, 2025

Welcome to NeedVault. By using our website (https://needvault.com), you agree to the following Terms of Service. Please read them carefully.

1. Overview
NeedVault provides access to a library of Reddit-based user research reports for builders. By purchasing access, users may download PDF files of these reports for their personal use.

2. Ownership and Use
When you purchase access to our library, you are granted the right to download and use the reports for your own purposes. You may not resell, redistribute, or republish any part of the reports. All content remains the intellectual property of NeedVault.

3. Refund Policy
You may request a full refund within 7 days of your purchase, provided you have downloaded no more than 3 reports. Refund requests can be submitted by contacting support@needvault.com.

4. User Data Collection
We collect personal data including your name, email address, payment information, and usage data. For more information, please review our Privacy Policy: https://needvault.com/privacy-policy.

5. Cookies and Non-Personal Data
We use cookies and other tracking technologies to collect non-personal data to improve your experience.

6. Governing Law
These Terms are governed by the laws of the United States.

7. Updates to Terms
We may update these Terms from time to time. If we do, we will notify you by email using the contact information you provided.

8. Contact Us
If you have any questions about these Terms, please contact us at support@needvault.com.

Thank you for using NeedVault.